The Clinical Market Development Advisor provides support to existing and new Medicaid implementations. The Market Development Advisor works on problems of diverse scope and complexity ranging from moderate to substantial. Critical thinking is required and this position is responsible for driving and managing all Clinical Medicaid Projects.
New Business Development
As a representative of the Medicaid Implementation team, provide strategic leadership from a Clinical Program perspective as we evaluate market entry strategies in pipeline markets and respond to Requests for Proposals for new lines of business.
Participate in the RFP Response process along with the Business Development team working closely with Clinical leaders to shape the Clinical Strategy and commitments.
Evaluate new and innovative opportunities and programs and work across the Medicaid leadership team to develop a plan to implement them.
New Business Implementation
Clinical Implementation Lead for new lines of business. Responsible for executing on the Clinical Component of all new business implementations, which includes:-Leading the development of Clinical requirements where there are IT impacts and partnering with the BA to write the VSR. -Leading the identification of all other impacts (process, staffing, etc.). Work with other clinical leaders on the execution. -Responsible for tracking the program/project plan for all clinical components. -Lead Clinical work stream through Readiness Review.
Current Market Support and Clinical Technology Oversight
+ Attend Local market Operating Committees
+ Develop relationships with Corporate and Market Clinical Leaders.
+ Strategically evaluate clinical programs across all markets.
+ Continuous focus on process improvement - opportunities for alignment, process changes to introduce synergies, eliminating waste, ensuring changes in one market don’t adversely affect other markets, etc.
Serve as a point of escalation for necessary Program or Technology changes that require Corporate support.
Manage the Clinical Technology development Roadmap partnering with HCS and IT.
Responsible for prioritization at the Project/Program/Major Feature level.
Ensure compliance with CMS and State Medicaid regulations.
Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.
3 - 5 years experience with Medicaid/Medicare operations/healthcare experience
3 - 5 years managing large scale projects and cross functional teams
Success in developing working relationships within a highly matrixed business environment
Ability to analyze data and make informed recommendations
3-5 years experience managing and facilitating with the ability to influence without having authority.
Act as a thought leader with strong verbal and written communication skills (ability to interact effectively with people at all levels within a team or internal division).
Strong critical thinking, problem solving skills; detailed and well organized.
Demonstrates accuracy and thoroughness, identifies process improvements; fosters quality in others.
Accepts responsibility, is self-motivated and accountable for achieving implementation and market satisfaction goals.
Works within deadlines, demonstrates independence, resourcefulness and self-management skills.
Experience responding to state and/or federal government solicitations
Knowledge of Humana’s internal policies, procedures and systems
Scheduled Weekly Hours
Equal Opportunity Employer
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