Humana Sales Agent - Inbound and Outbound - Middleton, WI in Middleton, Wisconsin

Description

Are you ready to grow your career? Join a Fortune 100 company that offers UNLIMITED earnings potential and comprehensive benefits effective day one. We offer World Class training to set you up for success and ongoing support from career coaches. Set your goals high, Humana will help you achieve them!The DMS (Direct Marketing Services) Sales Agent conducts selling activities related to inbound calls inquiring about individual health plan products. The DMS Sales Agent work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

The DMS Sales Agent qualifies prospects and attempts to close sale. Arranges for field representative to visit prospect if sales are not closed. May originate calls from leads. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

Required Qualifications

  • High School Diploma

  • Ability to obtain or has current Active WI Health Insurance License

  • Demonstrates strong verbal communication skills

  • Ability to connect meaningfully with customers to build emotional engagement and customer advocacy. Simplify complexity and integrate internal efforts to deliver an optimal customer experience

  • You must be available and willing to work any shift between 7:00am — 11:00 pm including weekends

  • Overtime and weekend work will be required during our peak season from approximately September - December

Preferred Qualifications

  • Bilingual in English/Spanish with the ability to speak, read and write in both languages without limitations or assistance

Scheduled Weekly Hours

40

About Us

Equal Opportunity Employer

It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact mailboxtasrecruit@humana.com for assistance.

Humana Safety and Security

Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact mailboxtasrecruit@humana.com to validate the request.