Humana Jobs

Job Information

Humana Clinical Technology Leadership Professional in Albany, New York


The Clinical Technology Leadership Professional is responsible for all aspects of software product delivery and performance. The Clinical Technology Leadership Professional delivers new technological solutions to meet business needs within a specified scope while aligned to enterprise objectives. The Clinical Technology Leadership Professional work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.


Join the Clinical IT development organization, a part of Technology Solutions, as we pioneer and refine our Carehub clinical platform in alignment with Humana’s Healthcare Services segment to benefit clinicians and the members they serve. Partner with Clinical Technology & Capabilities, solutions architects, and other key stakeholders to translate business needs into high performing software that are forward-thinking, scalable, robust, and valuable. Exploit opportunities to define standards, streamline development processes, and model quality software development behaviors in conjunction with other members of the technology leadership team. Play a key role in the evolution of our technical strategy & road-map, team dynamics, and delivery planning.

The Clinical Technology Leadership Professional will be responsible for product evaluation and analysis of leading edge technology components and all aspects of software or hardware product performance, validating that production schedules are followed and product(s) meet specifications and quality requirements, overseeing deployment of releases to production and providing strategic insight on user experience. They will interact with HPE, Quality Assurance, Production Support, and business teams to analyze and provide technical support to resolve customers' product related requirements/problems / issues. The Clinical Technology Leadership Professional work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action, they will make decisions on moderately complex issues regarding technical approach for project components without direction and exercise considerable latitude in determining objectives and approaches to assignments.

  • Ensure all communications regarding escalations are planned and orderly, timely and accurate;

  • Work with Product Owners and Architects to ensure understanding of deliverables as well as to offer input and guidance into solution approaches;

  • Work with managers, architects, business users, and team members to evaluate and provide team estimates for project and work requests;

  • Advance the adoption of new techniques, tools, and processes to streamline delivery capabilities;

  • Must have orientation and organization skills. Excellent follow –up skills, and sense of urgency with the ability to respond under pressure

Must be self-supporting and able to coordinate with offshore and onshore resources to get work completed and work effectively with both business operations and technical personnel.

Required Qualifications

  • Bachelor's degree

  • Knowledge of software development concepts and SDL management, Agile development, DevOps practices

  • Solid organizational skills including attention to detail and multitasking skills

  • Ability to work with a large cross-functional team

  • Excellent communication skills with the ability to collaborate and communicate effectively across varying levels of personnel

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • Possess a solid understanding of operations, technology, communications and processes

  • Ability to drive and bring improvements to process & quality across the organization.

  • Strong understanding of impacts upstream and downstream

  • Experience with technology solutions assessments and/or strategy planning oversight

  • Healthcare or managed care experience

  • Passionate about contributing to an organization focused on continuously improving consumer experiences

  • Program and/or project management experience

Additional Information:

This role would require working on eastern standard time zone.

Scheduled Weekly Hours


About Us

Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

Equal Opportunity Employer

It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact for assistance.

Humana Safety and Security

Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact to validate the request.

California Residents

If you are a California resident and would like to review our California Consumer Privacy Act (CCPA) Policy click here:

CA Resident Privacy Policy